dhni88 Privacy Policy

dhni88 ("we", "our", or "platform") is a trusted online casino and betting platform in Bangladesh. We take the privacy of our users' personal information very seriously. This privacy policy describes what information we collect when you use our website https://dhni88.lat, how we use it, who we share it with, and what steps we take to protect your information.

By using our services, you are agreeing to the terms of this privacy policy. If you do not agree with this policy, please refrain from using our platform. We may update this policy from time to time, and your continued use of the service after any changes means you have accepted the updated terms.

2.1 Information You Provide Directly

When you register with dhni88, manage your account, or contact us, we may collect the following personal information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Username and password (stored in encrypted form)
• Payment method details used for deposits and withdrawals (bKash, Nagad, Rocket, Upay)
• Documents required for identity verification
• Communications with us via live chat or email

2.2 Automatically Collected Information

When you use our website, we automatically collect the following information:

• IP address and device identifier (device ID)
• Browser type, version, and language settings
• Operating system type and version
• Your website usage patterns: pages visited, time, and date
• Referral URL (which site you came from before visiting us)
• Usage data collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

In some cases we may also receive information from third parties, such as:

• Transaction confirmation data from payment processors
• Verified data from identity verification services
• Risk assessment information from fraud prevention services

3.1 Providing and Operating the Service

We primarily use your information for the following purposes:

• Creating, managing, and securing your account
• Processing deposit and withdrawal transactions
• Providing bonuses, promotions, and rewards
• Age verification for users 21 and over and identity confirmation
• Providing customer support and technical assistance
• Operating responsible gaming tools

3.2 Security and Compliance

We use your information to protect the dhni88 platform and meet legal obligations:

• Preventing and investigating fraud, money laundering, and other illegal activities
• Detecting multiple accounts or suspicious activity
• Providing required information to regulatory authorities
• Enforcing our terms and conditions
• Security testing and improvement of the platform

3.3 Communications and Marketing

Subject to your consent, we may contact you about the following:

• Informing you about new games, promotions, and special offers
• Important account-related updates and notifications
• Information and resources related to responsible gaming

You can opt out of marketing communications at any time. Important account notifications will always be sent.

4.1 Sharing Information with Third Parties

dhni88 never sells your personal information. However, we may share information with the following parties in specific circumstances:

• Payment processors: Payment methods such as bKash, Nagad, Rocket, and Upay receive limited information necessary to complete transactions.
• Identity verification services: To complete the registration and KYC process.
• Technology and infrastructure partners: Contracted technology providers for operating the platform.
• Law enforcement agencies: When required to meet legal obligations or comply with court orders.
• Fraud prevention services: To detect and prevent suspicious activity.

Any third party is contractually bound to uphold our privacy standards. They may only use the information for the specified purpose.

4.2 Business Transfers

In the event of any merger, acquisition, or sale of assets involving dhni88, users' personal information may be transferred. We will notify you by email or through a notice on the platform before any such change takes place.

5.1 What Are Cookies

Cookies are small text files that our website stores on your device. They help improve your browsing experience and ensure the security of the platform.

5.2 Types of Cookies We Use

• Essential cookies: Required to maintain the basic functionality of the platform, such as login sessions and security checks.
• Functional cookies: Help remember your preferences and settings.
• Analytics cookies: Collect anonymous statistics to understand how the platform is used.
• Security cookies: Used to prevent fraud and unauthorized access.

You can manage cookies by changing your browser settings. Please note that disabling some cookies may limit the functionality of the platform.

6.1 Technical Security

dhni88 uses industry-standard security technology to protect your personal information:

• SSL encryption: All data exchanged between your browser and our servers is encrypted.
• Data encryption: Stored sensitive information, particularly passwords and payment details, is secured using advanced encryption methods.
• Firewall and intrusion detection systems.
• Regular security audits and vulnerability assessments.
• Limited access policy: Only authorized staff can view your information.

6.2 Response to a Data Breach

In the event of a data breach, we will notify affected users as quickly as possible and take the necessary corrective steps. We will investigate the security incident and take measures to prevent it from happening again.

7.1 Retention Duration

We retain your personal information for as long as necessary. Generally:

• Account information: For as long as the account is active and beyond that as required by legal obligations.
• Transaction records: For the period specified by financial regulations.
• Communication records: For a reasonable period for customer service purposes.
• Log data: For a limited period for security and analytics purposes.

Even after your account is closed, we may retain information necessary to meet legal obligations or investigate fraud.

8.1 Accessing and Correcting Information

As a user of our platform, you have the following rights:

• Right of access: The right to know what information we hold about you.
• Right to rectification: The right to request correction of inaccurate or incomplete information.
• Right to erasure: The right to request deletion of your personal information in certain circumstances.
• Right to restrict processing: The right to request that data processing be limited in certain circumstances.
• Right to object: The right to object to marketing communications.
• Right to data portability: The right to receive your information in a structured format.

8.2 How to Exercise Your Rights

To make any privacy-related request:

• Contact our 24/7 live chat.
• Write to us by email at [email protected].

After receiving your request, we will respond as quickly as possible, generally within 30 days. Identity verification may be required.

dhni88 strictly does not provide services to anyone under 21 years of age. We do not knowingly collect personal information from minors. If you believe that someone under 21 has registered on our platform, please notify us immediately at [email protected]. We will close that account and delete the associated information.

10.1 Update Process

We may update this privacy policy from time to time. Whenever significant changes are made:

• The "Last Updated" date at the top of the page will be changed.
• Registered users may be notified by email.
• You may be informed of the changes when logging in to the platform.

Your continued use of the platform after any changes means you have accepted the updated policy. We therefore recommend reviewing this policy regularly.